GKM & ADM Debt Relief Schemes

Account Troubleshooting, GKM, Uncategorized / monica@chrysalistraining.co.za

Great Kei Municipality and Amathole District Municipality have both initiated a Debt Reduction Payment incentive scheme for residents and business’ with account more than 90 days in arrears.

Click the image to go to ADM Info

Great Kei Municipality Debt Reduction Scheme

Great Kei Municipality have recognised that many are struggling to pay their bills since the onset of the COVID-19 pandemic, and have thus initiated a debt relief scheme to assist those who have not been able to keep up with their payments.

The Great Kei Local Municipality has embarked on a COVID-19 debt incentive scheme to encourage residents to pay for municipal services. The Council resolved to provide an incentive framework detailed below, within which qualifying debts of participants to the scheme will be written off in exchange for prompt and timeous payments of future accounts rendered by the Municipality.

Eligibility for participation in the scheme is subject to the terms and conditions as contained in the COVID-19 incentive scheme.

How does it work?

Applications for participation in the scheme are to be made between 1 July 2021 and 30 October 2021.

Step 1: Apply by completing the form and emailing it to: incentivescheme@greatkeilm.gov.za

Step 2: You will receive confirmation of your application along with your amount owing.

Step 3: You pay 50% of the total bill upfront within 7 days of receiving confirmation that you qualify for debt relief.

Step 4: This then qualifies you for a 30% discount on the total owing.

Step 5: The remaining 20% that you owe is paid over 12 months.

In summary – The effective discount that you will receive is 30%.

The added relief is that after you have paid 50% of the debt off, you will be able to pay the remaining 20% over 12 months.

For example:

You owe R 1000,00

You pay R 500,00 immediately.

Of the R 500 that is still owing, R 300 id deducted (30% of the total amount owing.)

You now owe R 200, which will be divided by 12

R16,67, will then be paid monthly for the next 12 months.

This amount will be added to your bill each month, along with your current billing amount.

Who qualifies & how do I apply?

Anyone whose account is more than 30 days in arrears may apply for the Debt Reduction Scheme. This include pensioners who have already received a 40% rebate.

Complete the application form and email it to: incentivescheme@greatkeilm.gov.za

Application Form

What if my account is up to date?

All accounts that are up to date will receive a 40% discount for 3 months, provided your account stays up to date.

What if I am still waiting for the outcome of my valuation objection?

Any amounts due to you after the valuation objections have been finalised will be reflected as a credit on your account.

What if I miss a month?

You will no longer qualify, and the amount still owing will become due with immediate effect and reflect on your next month’s bill

For more info on this, visit https://greatkeilm.gov.za/

Have any further questions? email incentivescheme@greatkeilm.gov.za

Amathole Debt Reduction Payment Incentive Scheme

The Amathole District Municipality has embarked on a debt reduction payment scheme to encourage residents and businesses to pay for municipal services. The Council has resolved to provide an incentive framework detailed below, within which qualifying debts of participants to the scheme will be written off in exchange for prompt, and timeous payments of future accounts rendered by the Municipality.

Eligibility for participation in the scheme is subject to terms and conditions as contained in the approved debt incentive scheme policy; applications received for participation in the scheme are to be received within the validity period of the scheme, the scheme will commence on the 1 July 2021 and will terminate on 31st October 2021.

How does it work?

Step 1: Apply by completing the form and emailing it to: charnaes@amathole.gov.za

Step 2: You will receive confirmation of your application along with your amount owing.

Step 3: You pay the correct amount.

Who qualifies & What payment options are available?

Accounts 90+ days in arrears qualify

60% discount

After confirming the amount owing, and selecting the once-off payment options, you will receive a 60% discount on the total amount outstanding.

Download the Application Form

50% discount

Choose to pay over 1-3 monthly installments and get 50% discount.

Download the Application Form

The Process:

1. Complete the Application form

2. Email the completed form to charnaes@amathole.gov.za

3. Confirm your amount owing and pay according to your chosen option

What if my account is up to date?

This incentive is only for accounts that are more than 90 days in arrears.

My Business Account is Overdue, do I apply?

Yes, overdue business accounts follow the same procedure as residential. C l ick here to download the business application form

Disclaimer: The above information is as we understand it. If you are uncertain or have any queries relating to the above, contact the relevant municipality for clarification.

GKM & ADM Debt Relief Schemes Read More »

Pensioners Rebate

Account Troubleshooting, GKM / monica@chrysalistraining.co.za

Guidelines for applying:

Pensioner’s rebate applications must be submitted by the 30th of May of each year.

Qualifying Criteria

Pensioners rebate

Must be sixty years or older
Must produce and Attach certified copy of bar coded ID with application for rebate
Must be registered Owner of Primary property
The applicant must reside permanently on property and submit proof residence. (The Property Category in Valuation Roll MUST be residential use only)
Application to be submitted by 30 May preceding the start of the new financial year for which relief is sought.

Agricultural rebate

Farm Agricultural
Farm Residential
Nature Reserve / Protected Areas ( Non Ratable If Registered)
Farms State Owned are excluded from Agricultural Rebate
Must produce and attach certified copy of bar coded ID with application for rebate
Must be registered Owner of Primary property
The applicant must reside permanently on the primary property and submit proof of residence.

Notes

The information provided on this application will be updated as your contact details.
Completed forms may be submitted to ONgwanya@greatkeilm.gov.za.
The Municipality reserves the right to prosecute anyone who willfully provides false information with the intention to benefit unlawfully from the rebates awarded. If Rebates are granted on false information provided by the Applicant, then the Municipality shall reverse all rebates immediately, which shall become due, owing and payable with interest
The rebate granted will be determined by a Council resolution at the adoption of its annual budget.
For only one property per APPLICANT can apply for either of the rebates in applicable form if the applicant has more than one property and qualifies both criteria.

Click here to download the form

Pensioners Rebate Read More »

GKM Accounts

Account Troubleshooting, GKM / monica@chrysalistraining.co.za

GKM account troubleshooting

Quick links:

Pensioners’ Rebates

Not getting rate rebate
Apply for 21/22 Rates Rebate

Valuation Objections

I am not receiving my account

Check the valuation and supplementary valuation roll to confirm that you are registered as the owner

Kei Mouth

Morgan Bay

The Valuation Roll confirms that I am the owner

Complete the online Information update form and we will send your info to GKLM to update.

The most important information is:

That your email address is correct
That you include your account number/s

Kei Mouth

Morgan Bay

I am not listed as the owner on the Valuation Roll

New account request

Complete the online New Account Request form
- Attach a copy of your title deed / Deed of transfer document
- Attach a copy of the owner/s ID document
We will send your application to GKM.If you do not receive an account within 2 months you can follow up by sending an email to ongwanya@greatkeilm.gov.za with the subject: Account opening follow up.

New Account Request Form

My property is not listed on the valuation roll

I receive my account but there is no property valuation

Send an email to Phumla at: Valuations@greatkeilm.gov.za with the subject: Property omitted from Valuation Roll

Include the following information:

Your erf no
Your account no
Explain that your property valuation does not appear on your account

My property does not appear on the valuation roll and I don’t receive an account

Send an email to Phumla at Valuations@greatkeilm.gov.za with the subject: Property omitted from Valuation Roll
Include a copy of your Title Deed / Deed or Transfer
Follow the steps for New account request above

I have not received my Pensioners’ Rebate

Send a copy of each year’s forms completed to ongwanya@greatkeilm.gov.za with the Subject: Backdate of Pensioners’ Rebate
- Attach a copy of your ID
- Attach a copy of Proof of Residence

I would like to apply for 2021/2022 Pensioners’ Rebate

Download the 2021/2022 Rates Rebate Application Form below
Complete the form
- Attach a copy of your ID
- Attach a copy of Proof of Residence
Send the completed form to ongwanya@greatkeilm.gov.za with the Subject: 2021/22 Rebate Application

Rates Rebate Application Form

I am not happy with my property valuation

I submitted my valuation objection and have heard nothing since

Email the completed valuation objection documents to Phumla Ndolose at: Valuations@greatkeilm.gov.za with the Subject of: Re-submission of valuation objection

I have not previously submitted an objection, but would like to do so now

Download and complete the form below. Include as much detail as possible.

Send your completed form to Phumla Ndolose at Valuations@greatkeilm.gov.za with the Subject: New valuation objection

New Valuation objection

GKM Accounts Read More »